Privacy policy

Academy Tiles + Surfaces respects and protects the privacy of its customers and the users of its website. This privacy policy details what information we collect about you. It will explain how we use this information, and under what circumstances and to whom we may divulge it. You will also find details of how to view, edit, maintain or remove this information from our database. Use of our website constitutes acceptance of this policy. We may change our privacy policy from time to time. If we do so, we'll update this page to keep you informed.

Our website will, upon your first visit, send a cookie to your computer. A cookie is a piece of data that identifies you as a unique user. The purpose of the cookie is to help our website track the tiles you've selected (if any). Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. In addition, you can use your web-browser or operating system to delete any cookies that our website may already have stored on your computer. Be aware, however, that some parts of our website may not function properly if you refuse cookies.

We will also use standard website technology to track certain information about each website user. This information is non-specific, anonymous data that cannot be associated with you personally. It details the way you use our website and some settings on your computer, such as the type of web-browser you use, your general location (eg. NSW, Australia), your operating system, IP address and screen resolution. We use this information to better understand the users of our website, so we can maintain and improve it.

We will never collect specific information about you - such as your name, e-mail address or phone number - unless you actively and knowingly provide this information to us. This can happen when you submit information to us through our website, or when you purchase or enquire about our products and services. When you actively and knowingly provide such information to us, we securely keep it in our database. We may use it for a number of purposes including:

  1. To answer your queries and, at your request, to send you more information regarding our products.
  2. To provide you with our products or services.
  3. To send you the latest editions of our newsletter and new product updates as they are released.

We will never divulge such information to third parties without your consent, unless we are required by law to do so.

If you have provided specific personal information to us, and you want to view, edit, update, or remove this information from our database, please contact info@academytiles.com.au.